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Your interests go above all else with us. Focus on the trades only and let us take care of the rest.

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If you have any problems, please contact our customer support center.

  • Help Center

    If you have any problems, please contact our customer support center.

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  • Contact by phone

    To contact us by phone, please reach out to us at the number below.

    +976 7222-2200

Multi-Language Support

Resolve your issues in your preferred language 24/7.

  • Mongolian

    UTC+8 09:00 - 22:00

  • English (BST)

    UTC+1 02:00 - 15:00

  • Thai

    UTC+7 08:00 - 21:00

  • Chinese

    UTC+8 09:00 - 22:00

  • Russian (Moscow)

    UTC+3 04:00 - 17:00

Minister Tower office

Minister Tower office

Suite 609, The Minister Tower, 1st Khoroo, Sukhbaatar District, Ulaanbaatar, Mongolia

Support availability

Final decisions on complaints and feedback will be resolved within 3, 7, or 14 business days depending on the category and nature of the issue. View detailed rules

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